Send : the essential guide to email for office and home
/ David Shipley and Will Schwalbe.
- 1st ed.
- New York : Alfred A. Knopf , 2007.
- 247 p. ; 20 cm.
Includes bibliographical references (p. [233]-242) and index.
Introduction: Why do we email so badly? -- When should we email? -- The anatomy of an email -- How to write (the perfect) email -- The six essential types of email -- The emotional email -- The email that can land you in jail -- S.E.N.D. -- The last word -- Appendix: How to read your header.