| 000 | 00583nam a2200193 a 4500 | ||
|---|---|---|---|
| 001 | 017798 | ||
| 005 | 20231009192252.0 | ||
| 008 | 070413t19921992---a----------000-u-spa-u | ||
| 020 | _a968-7270-91-8 | ||
| 082 | 0 | _a658.812 MAR | |
| 100 | 1 | _aMartin, William B. | |
| 245 | 1 | 0 |
_aDireccion de los servicios de calidad al cliente _c/ William B. Martin / tr. Hector G. Tejera |
| 260 |
_aMexico _b: Iberoamericana _c, c1992. |
||
| 300 |
_a93p. pb. il. _c; 27.50 |
||
| 650 | 4 | _aServicios al cliente | |
| 650 | 4 | _aRelaciones con los clientes | |
| 700 | 1 | _aTejera, Hector G. | |
| 942 | _cMO | ||
| 999 |
_c235447 _d235447 |
||